When to get help with your website

Most owners do not think about their website until something goes wrong or something new starts. Each page below is one of those moments: what is usually behind it, and what to do first.

• You are starting a business

  What a first site needs, and which accounts to open in your own name.

• Your site says “Not secure”

  What the browser warning means, and how HTTPS removes it.

• Your site is slow

  Why a site is slow on a phone, and how to measure it yourself.

• Your site is hard to use on a phone

  Tiny text, broken zoom and small buttons: why, and what a phone layout needs.

• You cannot get into your own site

  When the logins left with someone else: find the domain, then keep it in your name.

• Customers call to ask the same things

  Same questions every day: put the answers, and a booking form, where customers look.

• You are worried about accessibility

  What WCAG asks, what the free check sees, and what needs a person to test.

Not sure where to start? Check the site you have, free.