Customers keep calling to ask what your site should tell them
If the phone rings for the same questions every day, those answers are missing from the site, or they are hard to find, or they are wrong. Each of those has a plain fix.
What answers the call before it comes
- Hours you keep up to date
- Hours that are wrong once teach customers to call every time. With the admin panel, you change them yourself in a minute.
- Prices as text
- Even a range helps. Text on the page can be found by search and read by a screen reader. A photo of a price board cannot.
- A booking or request form
- If most calls are to book a time, an online booking page or a request form takes those calls off the phone.
- A short questions section
- Write down the five questions you hear most and answer them on the site. Google can show those answers in search.
What the free check looks for
The free check reads your front page in a few seconds. These are the results that matter most here.
- No structured data, so Google cannot show your hours or answers straight in the results.
- No meta description, so the search result does not say what you offer.
- Images with no alt text, so a price list in a picture is silent to a screen reader.
Run the free check. The full review goes through every page for $9.
What you get, and what it costs
- You pay what you think the site is worth, from $100. It is the same site at every price.
- Every account, from the domain to the hosting, is in your name.
- It loads fast, works on every phone, and works with a screen reader and a keyboard.
- No trackers, and nothing about your customers is sold.
- If you want me to keep it safe and current, the care plan is $9 a month. It is optional.
Questions
- Will customers really read the site instead of calling?
- Some will always call, and that is fine. The ones who look first find the answer when it is there and easy to read.
- Can you add booking to my site?
- Yes. It is quoted before I start, and if you already use a booking service, I link to it.
- Who keeps the answers current?
- You can, in the admin panel. On the care plan, I make small edits such as hours and prices for you.
See what your site needs
Start with the free check of the site you have. If you have no site yet, tell me about your business and I will reply.