A website for your practice that every patient can use
Patients include people with low vision, people who use a screen reader, and older people on small phones. A practice site has to work for all of them, and it has to be careful with health information.
What a dental or clinic site needs
- Accessibility you can show
- The ADA covers businesses open to the public, and the Department of Justice says that includes websites. I build to WCAG 2.2 AA and test with a screen reader and a keyboard.
- No health information in a plain contact form
- A normal contact form is not a safe place for symptoms or medical history. The form asks only for contact details and a time to call. Intake forms go through a patient portal or a service built for health data.
- No tracking pixels
- In 2022 the Department of Health and Human Services warned that tracking tools on health sites can pass patient information to other companies. A court later narrowed that guidance. The simplest answer is to leave trackers off, and my sites have none.
- Insurance, new patients and hours
- Say which insurance you take, whether you accept new patients, and your hours. These are the questions your front desk answers most on the phone.
- Links to your patient portal and forms
- If you use a portal or online booking, the site links to it clearly. If patients print forms, they come as accessible files.
What the free check looks for
The free check reads your front page in a few seconds. These are the results that matter most here.
- Pinch-zoom switched off. It fails WCAG, and it stops patients with low vision from enlarging text.
- No page language set, so a screen reader may read the page in the wrong accent or language.
- No H1, so a screen reader user cannot tell what the page is about.
- Images with no alt text, including photos of staff and the office.
- Many separate scripts, which on health sites are often trackers and chat widgets.
Run the free check. The full review goes through every page for $9.
What you get, and what it costs
- You pay what you think the site is worth, from $100. It is the same site at every price.
- Every account, from the domain to the hosting, is in your name.
- It loads fast, works on every phone, and works with a screen reader and a keyboard.
- No trackers, and nothing about your customers is sold.
- If you want me to keep it safe and current, the care plan is $9 a month. It is optional.
Questions
- Is my practice website required to be accessible?
- The ADA covers businesses that are open to the public, and the Department of Justice has said that includes their websites. It does not name one technical standard for private businesses. WCAG 2.2 AA is the standard most people use, and it is what I build to.
- Is the site HIPAA compliant?
- The site itself does not collect health information. The contact form asks only for contact details, and there are no trackers. Anything with patient health data goes through your portal or a service built for that.
- Can patients book online?
- If your practice software or a booking service offers online booking, the site links to it or embeds it.
- Can you check my current site for accessibility?
- Yes. The free check looks at the front page in a few seconds. The full review checks every page against WCAG 2.2 AA.
See what your site needs
Start with the free check of the site you have. If you have no site yet, tell me about your business and I will reply.